Terms of service

Effective Date: 9/16/2015

Welcome to The Not So Perfect Mom LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website, services, and products (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

1. Use of Our Services

  • You must be at least 18 years old to use our Services.

  • You agree to use our Services only for lawful purposes and in compliance with all applicable laws.

  • You agree not to engage in activities that may harm, disable, or disrupt our Services.

2. Purchases & Payments

  • All prices are listed in U.S. dollars unless otherwise stated.

  • We reserve the right to change prices, products, or services at any time.

  • You agree to provide accurate billing and shipping information when making a purchase.

  • We may refuse or cancel orders if we suspect fraud, unauthorized use, or violation of these Terms.

3. Shipping & Returns

  • Shipping times and fees will be displayed at checkout.

  • We are not responsible for delays caused by carriers or external factors.

  • Our shipping and return policy is outlined on our website. Please review it before making a purchase.

4. Intellectual Property

  • All content on our website (including logos, text, graphics, designs, and product images) is the property of The Not So Perfect Mom LLC and is protected by intellectual property laws.

  • You may not copy, reproduce, distribute, or use our content without written permission.

5. User Accounts

  • If you create an account, you are responsible for maintaining its confidentiality.

  • You are responsible for all activity that occurs under your account.

  • We may suspend or terminate your account if you violate these Terms.

6. SMS & Email Communications

  • By providing your phone number and/or email, you consent to receive marketing and transactional messages from us.

  • You may opt out of marketing messages at any time (SMS: reply STOP; Email: click unsubscribe link).

7. Limitation of Liability

  • To the maximum extent permitted by law, The Not So Perfect Mom LLC is not liable for any damages arising from your use of our Services, including lost profits, data loss, or business interruption.

  • Our total liability for any claim will not exceed the amount you paid to us in the past 30 days.

8. Indemnification

You agree to indemnify and hold harmless The Not So Perfect Mom LLC, its officers, employees, and affiliates, from any claims, damages, or expenses arising out of your use of our Services or violation of these Terms.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the content, policies, or practices of third-party websites.

10. Termination

We reserve the right to suspend or terminate access to our Services at our discretion, without notice, if you violate these Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with the “Effective Date.” Your continued use of our Services constitutes acceptance of the revised Terms.

13. Contact Us

For questions about these Terms, contact us:
📧 Email: support@thenotsoperfectmomshop.com
📍 Address: PO BOX 23072, Charlotte, NC 28227