FAQs

Do you ship worldwide?
At the moment, we only ship within the US. We hope to expand internationally soon.

What are the care instructions for shirts and drinkware?

  • For shirts, wash shirt inside out with like colors. Do not apply direct heat on design.

  • For drinkware, hand wash only. Avoid microwave use. Do not soak.

I just placed an order. When will it ship?
We try our best to ship items as fast as we can. Our current turn around time is 1 week but will sometimes ship sooner! You will receive an email notification when your order is shipped.

Can I return my order? What if there is an issue?
Please check our Shipping & Return tab for more information on returns.

Can I cancel my order?
We do not accept cancellations.

I have entered an incorrect address. What do I do now?
If you have misspelled or auto filled in an incorrect address, simply email support@thenotsoperfectmomshop.com with your order number to let us know as soon as possible. We will email back to confirm before shipping.

I can't find the size I need.
Don't see the size you need? No problem! Just email us at support@thenotsoperfectmomshop.com and we will be happy to assist you.

Do you do custom orders?
At this moment, we do not offer custom orders but please email support@thenotsoperfectmomshop.com if you have any merch ideas you would love to see in our shop!

I have a question that wasn't answered, can you please help?
Absolutely! We are here to help you! Please send us an email to support@thenotsoperfectmomshop.com and we will be happy to assist you in any way we can.